Shipping Policy
For Dash customers, the sections below set out processing, delivery, and tracking. This page applies specifically to bydashz.shop.
What Dash customers should know about delivery issues
The following delivery issues guidance applies to the Dash storefront at bydashz.shop. If the tracking record identifies a delivery issue, or if an order arrives damaged or incomplete, contact Support@bydashz.shop or 2318789399. We will work with the carrier and provide an appropriate resolution under our Refund Policy.
Our approach at Dash to delivery area
Customers using bydashz.shop can rely on the following Dash guidance about delivery area. We currently deliver solely to addresses within the United States. Standard shipping is free.
Details from Dash on processing and transit
Dash publishes this processing and transit guidance for customers using bydashz.shop. We normally prepare orders within 1-2 business days, excluding weekends and U.S. public holidays. After an order has been processed and handed to the carrier, estimated transit time is 4-6 business days. The combined estimated delivery window is therefore normally 5-8 business days, although carrier disruptions, weather, peak periods, address issues, or events outside our reasonable control may cause delays.
What Dash customers should know about tracking and addresses
Dash publishes this tracking and addresses guidance for customers using bydashz.shop. Where a carrier provides tracking, shipping confirmation and tracking information will be sent to the contact information supplied at checkout. Customers are responsible for providing a complete and accurate delivery address. Contact us as soon as possible if an address needs correction; changes cannot be guaranteed after fulfillment begins.
returns after delivery at Dash
Customers using bydashz.shop can rely on the following Dash guidance about returns after delivery. Free standard outbound shipping does not reduce the 30-day no-reason return right. For every approved no-reason return or exchange, Dash also pays the return shipping cost and provides a prepaid label or equivalent free arrangement.
Merchant Information
Business name: Dash
Brand name: Dash
Email: Support@bydashz.shop
Phone: 2318789399
Physical address: 733 24th St, Ogden, Utah, 84401, United States